Implementation
The process begins upon contract signing. Your dedicated Program Specialist will guide you through the stages of Implementation.
- Custom Fitting Session
- Forms Customization
- Data Transfer
- Online Software Installation
- Targeted Training Sessions
Training
Case-e offers a variety of training programs to get your staff up to speed quickly. The standard training package includes:
- Administrator Training - One full day (up to eight hours) of training on administrative functions and capabilities
- Train the Trainer Training - One full day (up to eight hours) of complete training on all aspects of case-e (one user per campus).
Additional Training can be arranged through your case-e Account Representative.
Support
Unlike many other companies, Case-e provides unlimited support at no extra charge. The case-e Customer Care (CCC) support package includes:
- Unlimited Toll-Free Telephone Support (Mon-Fri, 7AM-9PM, EST)
- Email-based Support
- Access to Support on Website
- Downloadable User Guides
- Automatic Software Upgrades
- Case-e User Communities
System Requirements
Because case-e is web-based, no local server in your school is necessary. Minimum workstation requirements are:
PC
- Internet Access
- Windows 98, 2000, or XP
- Web Browser (web version only)
- Adobe Acrobat Reader (web version only)
MAC
- Internet Access
- OS 9 (or higher)
- Web Browser
- Adobe Acrobat Reader
case-e®...managing special education
through the power of simplicity.
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